Privacy policy

Effective Date: September 26, 2025

Last Updated: January 30, 2026

Ang Hill (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us, including through email and SMS marketing.

By using our website or opting into our communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact details (such as your name, email address, billing/shipping address, and phone number)

• Order and payment information (purchase history, payment method — processed securely by Shopify and third-party providers)

• Account information (if you create an account with us)

• Marketing preferences (email and SMS opt-ins, rewards programs, waitlists)

• Technical information (IP address, device type, browser, cookies, and analytics data)

We do not knowingly collect personal information from children under 14.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchases, account, or inquiries

• Send you marketing communications by email or SMS (only if you have opted in)

• Send SMS reminders, including abandoned cart reminders (where permitted by law)

• Improve our website, products, and services

• Detect and prevent fraud or security issues

• Comply with legal obligations

You may withdraw consent for marketing communications at any time.

3. SMS Marketing & Mobile Messaging

If you opt in to receive SMS messages from Ang Hill:

• We may send you promotional messages, product updates, launch alerts, and reminders (including abandoned cart messages)

• Message frequency may vary

• Message and data rates may apply depending on your mobile carrier

• Consent to receive SMS messages is not a condition of purchase

You can opt out of SMS messages at any time by replying STOP to any message or by contacting us at info@anghill.com.

Your phone number will only be used for the purposes you consented to and will not be sold.

4. Sharing Your Information

We may share your personal information with:

• Service providers (e.g., Shopify, Klaviyo, shipping carriers, payment processors, email and SMS providers)

• Legal authorities if required by law or to protect our rights

• Business transfers in the event of a merger, sale, or restructuring

We do not sell your personal information or share SMS consent with third parties for their own marketing purposes.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences

• Provide a secure shopping experience

• Analyze site traffic and performance

• Personalize content and marketing

You can manage cookies through your browser settings. In some jurisdictions (e.g., EU, Quebec), you will see a cookie banner to set your preferences.

Abandoned Cart Tracking (SMS)

Ang Hill’s website uses cookies and similar technologies to track items you place in your shopping cart, including when a cart has been abandoned. If you have opted in to receive SMS messages, this information may be used to determine when to send cart reminder messages via SMS.

6. Your Privacy Rights

Depending on where you live, you may have rights to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your information

• Withdraw consent for email or SMS marketing

• File a complaint with your local privacy regulator

To exercise your rights, contact us at info@anghill.com.

7. Cross-Border Data Transfers

Our service providers (including Shopify and Klaviyo) may process your information in the United States or other countries outside Canada. By using our website, you consent to these transfers, which may be subject to different privacy laws.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer period is required by law.

9. Security

We use reasonable safeguards (technical, organizational, and physical) to protect your personal information. However, no method of transmission or storage is 100% secure.

10. Quebec Law 25 (For Quebec Residents)

If you live in Quebec, you have additional rights under Law 25, including:

• The right to know what personal information we collect and how it is used

• The right to request your information in a portable format

• The right to withdraw consent at any time

We have appointed a Privacy Officer responsible for compliance with Law 25.

Privacy Officer:

Angela Johnson

Email: info@anghill.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of the page will reflect the most recent changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Ang Hill

Email: info@anghill.com

Accessibility

Ang Hill is committed to making our website accessible and usable for all visitors, including people with disabilities.

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

If you experience any difficulty using or accessing any part of our site, please contact us at info@anghill.com. We will work with you to provide the information, product, or service you need through an accessible method.